Frequently asked questions

No. All our charges are included within the total cost of your loan and are paid back in your weekly repayment.

You may have noticed the secure logo on the website. This service helps keep your personal details safe and secure when you make your application online.

Apply online or using the Loan365 app and, if approved, have your loan sent directly to your bank account and make repayments by app or direct debit.

You could borrow between €500 and €1,500, subject to affordability.

Use the loan calculator to see what your weekly payments could be before you apply.

To make your application online for a Loan365 loan you will need:

• Personal information including your name and date of birth
• Your address details for the past 3 years
• Income and outgoings
• Proof of ID
• Proof of PPSN
• Proof of address
• Proof of income
• Recent bank statements

Accepted in principle is a stepping stone towards full approval of your loan. To apply for a Loan365 loan, you first need to make an application online.

Yes you need a bank account for an online loan as the loan funds are sent to your bank account and repayments are collected weekly.

Yes, you will still be considered for a loan. During your online application, you will need to satisfy Loan365 that the income you declare is accurate and repayments are suitable, affordable and sustainable for the duration of your loan.

If the repayment assessment shows that you cannot afford to repay the amount you applied for, you may be offered a lower loan amount if it is suitable for the purpose of the loan.

The Annual Percentage Rate (APR) on your loan depends on how much you want to borrow and how many weeks you choose to repay it over.

Use the loan calculator to find out how much your loan could cost.

You can borrow over 26 or 48 weeks, subject to affordability. You can make repayments by direct debit, app or website card payments, Apple Pay, or directly lodge cash to our bank account using your loan number as a reference.

If you want to settle your account early, contact our office and they will talk you through your options.

If you tell us you want to settle your loan early, you will get an early settlement balance quote which tells you how much to repay.

If you make an over-payment, you may be entitled to a Partial Early Settlement Rebate. The rebate reduces the amount of interest payable over the remaining term of the agreement.

You can withdraw from your loan agreement within 14 days from the day after signing the agreement. You will need to pay the full loan amount plus any daily interest within 30 days from withdrawing from the agreement.

If your circumstances change and you need to discuss your loan, contact Loan365 directly as soon as possible.

We can discuss and agree an affordable repayment plan. You can also contact MABS for free debt advice support.

Changes were put in place by the Central Bank of Ireland on 31st March 2018. Please visit the Central Credit Register information page for more details.

The assessment checks that you can afford to borrow the amount requested in your application and ensures the loan is suitable, affordable and sustainable for you.

As a responsible lender, Loan365 must ensure loans are affordable for each customer. The assessment checks that customers can repay their loan over the full borrowing period.

To assess your income and outgoings you must upload proof of your source of income during your online application, such as:

• Payslip (in some cases 3 consecutive payslips may be required)
• Evidence of welfare payments